Challenge

A Northern Virginia transportation association was ready to modernize its IT infrastructure with cloud migration services & cybersecurity for transportation organizations. Their existing IT provider couldn’t support the transition, so they turned to AI Soft for secure, efficient cloud migration and managed IT services with cybersecurity and cloud Migration.

A transportation association in Northern Virginia needed to modernize its IT infrastructure. They wanted to move to the cloud but faced challenges with their existing provider. This provider lacked the resources and expertise to support the transition. The organization needed a Northern Virginia MSP with experience in cloud migration services and managed IT solutions. They sought a partner who could ensure a fast, secure, and seamless transition with ongoing support.

Since the previous provider owned all the hardware, AI Soft rebuilt the entire IT infrastructure. AI Soft created a new, cloud-based environment designed for speed, scalability, and security. Despite the complexity, AI Soft completed the transformation over one weekend. By Monday, the team returned to a fully functional system with zero downtime. Each workstation was configured to match the user’s previous setup, ensuring a smooth transition.

Solution

The organization needed a dependable IT provider. They found that in AI Soft. AI Soft made the transition to their Managed IT Services Plan easy. They followed a clear onboarding process, communicated transparently, and created a strategic technology plan. This approach ensured minimal disruption to daily operations.

AI Soft’s Cloud Services enhanced mobility and remote access. Many employees work remotely and need secure access to data. All of the organization’s IT needs are now covered under one monthly plan. This simplifies budgeting and eliminates surprise costs. With AI Soft’s cloud solutions, the company can focus on growth while receiving reliable support.

“We have greatly improved their working environment experience for their employees and provided them with confidence”

— Karen Blackstock, Account Manager

Though the partnership with AI Soft is new, it continues to thrive. Regular Quarterly Business Reviews (QBRs) ensure alignment with the organization’s goals. These sessions keep the technology roadmap on track for growth. AI Soft remains a trusted IT partner, focused on proactive solutions and long-term success.

AI Soft’s Confidence Plus Managed Network Services Plan delivered the consistency, confidence, and clarity the organization needed. With proactive monitoring and reliable support, AI Soft ensures the company’s technology remains secure and stable.

Results

To create a stable, secure IT environment, AI Soft implemented a Cloud Hosting solution along with Confidence Plus Managed IT Network Services. They replaced all networking hardware, optimized each workstation, migrated the company to the cloud, and managed Office 365. This comprehensive solution ensured a smooth transition and long-term success.

“We weren’t just searching for an IT provider—we needed a true partner. And we found exactly that with AI Soft.”

— Polly B., Executive Assistant to the CEO / Office Manager

With AI Soft’s Confidence Plus Managed IT Network Services, the organization received unlimited Service Desk support, 24/7 system monitoring, Microsoft Office subscriptions, and virus protection. They also benefit from strategic technology planning sessions. This package provides peace of mind, knowing their infrastructure is secure, scalable, and always up-to-date.